Digits 7 Casino Privacy Policy
This Privacy Policy explains how Digits 7 Casino collects, uses, stores and protects personal information when you visit our website, create an account, use our gaming services or contact us. It applies to players in Australia and to information gathered through our online platforms and related services.
Digits 7 Casino is intended for individuals aged 18 years and over. By using our services, you acknowledge that you have read this policy. We may update it from time to time, and the latest version will apply to information handled after its effective date.
Information We May Collect
We collect information that is necessary to provide a secure, reliable and personalised casino experience. The information may come directly from you, from your use of our services, or from third parties involved in verification and payment processes.
- Identity details such as your name, date of birth and, where required, documents used to confirm your identity and age.
- Contact information, including your email address and other details you provide when creating or managing an account.
- Account information such as login credentials, account preferences, responsible gaming settings and records of communications.
- Transaction details relating to deposits, withdrawals, bonuses and other account activity. Payment card or banking information may be processed by authorised payment providers rather than stored directly by us.
- Gaming information, including games played, bets placed, outcomes, session activity and promotional participation.
- Technical data such as your IP address, browser type, device characteristics, operating system, referring pages and general location information.
- Information supplied when you contact customer support, report a problem, submit feedback or make a complaint.
You may choose not to provide certain information, but this could prevent us from opening an account, processing transactions, confirming eligibility or delivering particular services.
How We Use Personal Data
Digits 7 Casino uses personal information for clearly defined business and service purposes. The specific use depends on the nature of your relationship with us and the features you access.
- To create, administer and maintain your player account.
- To verify your identity, age and eligibility, and to help protect the platform from misuse.
- To process deposits, withdrawals, bonuses and other requested transactions.
- To provide games, account functions, customer support and service notifications.
- To understand usage patterns, improve website performance and develop a more convenient user experience.
- To detect, investigate and prevent fraud, money laundering, cheating, account abuse and other harmful or unlawful activity.
- To manage responsible gaming features, including account limits, restrictions and related communications.
- To send marketing communications where permitted and, where applicable, consistent with your communication preferences.
- To maintain business records, resolve disputes and enforce our terms and other applicable rules.
We do not use personal information for purposes that are materially incompatible with the reasons described in this policy unless we explain the change or are permitted to do so by applicable requirements.
Cookies and Related Tools
Our website may use cookies, software development tools, pixels, tags and similar technologies. These tools are small data files or technical mechanisms that help a website recognise a device, remember settings and understand how services are used.
Some technologies are essential for account access, security, navigation, session management and transaction functionality. Other technologies may help us measure traffic, identify technical faults, remember preferences or evaluate the effectiveness of communications and promotions.
Your browser or device may allow you to control or delete cookies. Disabling certain cookies can affect website functionality, and some account or gaming features may not operate correctly without essential technologies. Where consent is required for optional technologies, we will provide appropriate choices or settings.
When Information Is Shared
We may disclose personal information where it is reasonably necessary to operate Digits 7 Casino, protect users and manage our business. We take care to limit disclosures to information relevant to the stated purpose.
- Service providers that support hosting, software, payment processing, identity checks, fraud prevention, customer support, analytics and security.
- Professional advisers, auditors and insurers who need information to provide their services.
- Business partners involved in promotions or services that you choose to use, subject to appropriate arrangements.
- Authorities, courts or other recipients where disclosure is required, permitted or reasonably necessary to respond to a lawful request.
- Relevant parties during a merger, acquisition, restructuring, sale of assets or similar business transaction.
We do not sell personal information as a general commercial product. Third-party providers may process information under their own privacy terms, and we expect providers handling information for us to apply suitable confidentiality and security controls.
Keeping Information Secure
Digits 7 Casino applies administrative, technical and organisational measures designed to reduce the risk of unauthorised access, alteration, loss, disclosure or destruction. These measures may include access controls, authentication procedures, encryption or secure transmission methods, monitoring and staff confidentiality requirements.
Security is not limited to technology. We also review processes, restrict access according to work responsibilities and take steps to identify suspicious activity. You are responsible for keeping your password and account credentials confidential and should notify us if you believe your account has been accessed without permission.
No online service can guarantee complete security. If a data incident occurs, we will assess it and take appropriate steps in line with applicable obligations, including communication where required.
How Long We Keep Data
We retain personal information only for as long as it is reasonably required for the purposes described in this policy. The retention period may depend on the type of information, the nature of our relationship with you and whether an account remains active.
Information may be kept after account closure when needed to complete transactions, address disputes, investigate suspicious activity, enforce agreements, maintain business records or meet applicable recordkeeping expectations. When information is no longer needed, we take reasonable steps to delete it, anonymise it or securely restrict access.
Your Privacy Choices
Depending on the circumstances and applicable law, you may have rights and choices concerning personal information held by Digits 7 Casino. These may include the ability to:
- Request access to personal information we hold about you.
- Ask us to correct information that is inaccurate, incomplete or out of date.
- Request deletion or de-identification where continued retention is not necessary or otherwise permitted.
- Object to, or request limits on, certain uses of your information in appropriate circumstances.
- Withdraw consent where processing is based on consent, without affecting earlier processing.
- Opt out of promotional communications by using the available unsubscribe method or changing relevant account preferences.
These rights are not absolute and may be subject to verification, exceptions or lawful retention requirements. To protect accounts and personal information, we may ask for reasonable evidence of identity before completing a request. We aim to respond within a reasonable period and will explain if a request cannot be fulfilled in full.
External Providers and Platforms
Digits 7 Casino may rely on external services to support payments, identity verification, analytics, communications, security, hosting and other operational functions. These providers may receive information needed to perform their specific services and may process it under contractual, technical and organisational safeguards.
Our website may also contain features or links that connect with third-party platforms. If you access an external website, application or service, its own privacy notice will apply. We are not responsible for the privacy practices, content or security controls of third parties that operate independently from Digits 7 Casino.
Processing Across Borders
Some service providers or business partners may process personal information in countries outside Australia. When this occurs, the information may be subject to the laws of the country where it is handled, which may differ from Australian requirements.
We take reasonable steps to assess international providers and to use contractual, technical or organisational safeguards appropriate to the nature of the information and the services involved. By using the platform, you acknowledge that international processing may occur where it is necessary to provide or support our services.
Changes to This Policy
We may revise this Privacy Policy to reflect changes in our services, technology, business arrangements, security practices or applicable requirements. The updated version will be published through the relevant Digits 7 Casino website or service.
Where a change is significant, we may provide additional notice through an account message, website notice or another suitable method. The revised policy will indicate its effective date. We encourage you to review this page periodically so that you remain aware of how personal information is handled.
How to Contact Us
If you have a privacy question, want to make a request concerning your personal information or need clarification about this policy, please contact Digits 7 Casino at [email protected]. Include enough detail for us to understand your request, but do not send unnecessary payment credentials or sensitive information by email.
We may request additional information to confirm your identity before discussing an account or completing a privacy request. If you are dissatisfied with our response, you may explain your concern so that it can be reviewed through the appropriate internal process.
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